Commentary

Insurance customers are ready for voice AI. Are agencies ready to deliver it?

By Francisco Lopes

The real driver isn't AI adoption, it's rising expectations for speed, availability and simplicity. Read More

Analysis

First notice of loss is where fraud hides

By Nick Hoppenjans

A fraud detection model that waits for something to look wrong is never going to catch fraud designed to look right. Read More

Commentary

Data, models and market discipline: The new rules of underwriting

By Arun Narayanan

The tools underwriters rely on are evolving alongside the risks they evaluate. Read More

Slideshow

States at highest risk of imposter scams

By Elana Ashanti Jefferson

People in the U.S. lost $800 million in 2025 to scammers posing as U.S. government officials, according to BrokerChooser. Read More

News

Liberty Mutual launches ChatGPT-based auto quoting app

By PC360 Staff Writer

The app is currently available to drivers in only seven states, but the carrier plans to expand its reach. Read More

News

Data centers straining U.S. insurance capacity

By Corey Dahl

For some of the largest projects, it's impossible to insure at full value. Read More

Quick Takes

Who's using what in P&C insurance: June 1, 2026

By PC360 Staff Writer

Insurance technology news from SnapRefund, Agero, Newrez and more. Read More

Slideshow

Major trends shaping the future cyber threat landscape in 2026

By Corey Dahl

Cybercrime is expected to have a global cost of $14 trillion by 2028. Read More