Feb 27, 2024 View in Browser

ALM | PropertyCasualty360

Insurtech Insider

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A Message From the Editor

Technology now plays a key role in disaster preparedness and response, as illustrated in our top story about tornado-season readiness. Today’s newsletter also includes thought leadership around impactful regulatory updates, AI-fueled fraud prevention, and agency succession planning. Before I let you go: This is the final week to include your feedback in the Eight Annual Independent Insurance Agent Survey… Please respond, share and forward along to colleagues today!

– Elana Ashanti Jefferson, Editor in Chief

 

Slideshow

Preparing your agency to serve customers during tornado season

By Brittney Meredith-Miller

Tornadoes can happen at any time but peak season in the U.S. is between March and June. Read More

 

Commentary

Property & casualty insurance in 2024: The case for optimism

By Tara Kelly

Here are five trends signaling fresh beginnings in the P&C sector. Read More

 

News

Who's using what in P&C insurance: February 19, 2024

By PC360 Staff Writer

Insurance technology news from BMS, American Church Group, VIU by HUB and more. Read More

 

Best Practices

These regulatory changes could impact future property claims

By Kevin Huelsman

Like the changing of a calendar year, updates to building codes and other property regulations are inevitable. Read More

 

Commentary

The handoff: Making agency life more appealing to upcoming generations

By Tony Caldwell

Millennials and Gen Z both show traits and interests that are well aligned with insurance agent careers. Read More

 

Research

Insurance fraud fighters are planning to accelerate adoption of AI tools

By Steve Hallo

While AI and ML tools garner interest, their adoption for fraud detection has only increased by around 5% since 2019. Read More

 

Best Practices

How the 'employee voice' can boost insurance operations

By Sandra Moran

Recent employment trends illustrate the value of employee-driven strategies for improving business performance. Read More

 

Commentary

The wild world of insurance in 2024: Stiffening competition, AI & generation gaps

By Aaron Wright

Can artificial intelligence replace the insurance industry's reliance on historical data? Read More

 

Commentary

Generative AI and the transformation of insurance knowledge work

By Chad Sands

AI won't replace people, but people who use AI will. Read More

 

Slideshow

7 reasons why insurance claims are denied

By Brittney Meredith-Miller

If an insured finds themself on the receiving end of a denied claim, there are steps they can take. Read More

 

Best Practices

Safeguarding employee mental health from AI anxiety

By Mia Barnes

Employees are less likely to have anxiety about new procedures or technology advancements when you foster a culture... Read More

 

Event

How can technology help wrangle complex claims?

By Kristen Beckman

Here are some strategies that attorneys, executives and risk managers will share at the 2024 Complex Claims Forum. Read More

Resources

How to Manage Contact Compliance Without Compromising Outreach

Sponsored by: gryphon.ai

Empower your organization to excel in marketing outreach without compromising compliance. This guide offers a roadmap to implement a best-in-class contact compliance strategy so that your organization can continue successful marketing campaigns, ethically and legally. Learn More

WEBCAST DATE: March 5, 2024

Streamline the Auto Liability Claims Process in 2024

Join this complimentary webcast to explore how data can be leveraged to give claim decisions an evidence-based foundation. Learn More

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